Shipping Policy

Shipping Policy

At MerryNest, we aim to process and ship every order as quickly as possible.

Processing time: Orders are dispatched within 1–2 days after payment is confirmed.

Delivery time: International delivery typically takes 7–12 days after dispatch. Combined with processing, most orders arrive within 8–14 days of purchase.

Shipping confirmation & tracking: Once your order has shipped, you’ll receive a confirmation email with tracking information so you can follow your package.

Multiple items: If your order contains more than one product, items may be shipped in separate packages and arrive at slightly different times.

Customs & import fees: For international deliveries, your order may be subject to customs duties, taxes, or import fees charged by your country. These charges are not included in the item price or shipping cost and are the responsibility of the buyer.

Delays: Delivery estimates are not guaranteed. Delays can occasionally occur due to customs processing, weather, carrier issues, public holidays, or peak-season volume.

Incorrect address: Please make sure your shipping address is complete and correct at checkout. We are not responsible for delays or losses caused by an incorrect or incomplete address. If you notice an error, contact us as soon as possible — we can only correct it before the order is dispatched.

Damaged or missing packages: If your item arrives damaged, or your tracking shows no movement for an extended period, contact us and we’ll work to resolve it in line with our Refund Policy.

Questions about your order? Reach us any time through our Contact page.

One heads-up: this makes the honest total 8–14 days (1–2 dispatch + 7–12 transit). Your earlier product page and trust-section copy says 5–10 business days — don’t publish both; this policy should be the one number used everywhere.